PL Basketball Syncing

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This topic contains 10 replies, has 8 voices, and was last updated by  Bob 1 year ago.

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  • #528

    J.O.
    Member

    I use PL Basketball & think it’s absolutely great.  However, the syncing feature to the cloud has stopped working.  I used to be able to create a play on my iPad and within seconds it would sync to my PL Basketball app, within the “Received Plays” folder, on my iPhone (or vice versa).  That feature has stopped working.  

    I frequently see the “Syncing with Playlocker….” message as I always have on both my iPhone & iPad.  I haven’t noticed anything different about the app on either my iPhone or IPad except the plays don’t sync between my two devices through the cloud any longer.  This makes me wonder if my newly created plays are even making it to your cloud?  My iPhone is running iOS v7.0.6 (11B651).  My iPad is running iOS v7.1.2 (11D257).

    I think the biggest value the PL Basketball app has compared to PB Basketball is the cloud backup feature.  The syncing between devices is a very nice to have but it is/was very comforting to know that all the work and research I’ve done won’t be lost due to a defective device.

    How can I fix the syncing issue?  I’ve confirmed my Internet connection works properly. 

    Thanks!!

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    #530

    Daniel
    Member

    I have noticed similar issues as I have not been able to sync plays created on my iPad and see them on my iPhone.  I have also had difficulty sharing plays with players and other coaches.  It tells me I shared them in my shared files, and the others received emails saying they were shared, however they cannot see any plays on the app.

    Any suggestions? Did you get a response?

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    #531

    J.O.
    Member

    Nope ….it’s been crickets from a PlayLocker.

    #532

    Daniel
    Member

    Well that’s disappointing.

    #533

    Allen
    Member

    I paid for the PDF Printer and never received it, the creators of this app just stopped responding and didn’t offer any help.  Lost $15.

    #534

    J.O.
    Member

    Thanks for the feedback Allen.  Despite their non-existent support, I’ve still been considering buying the PDF printing feature so I could print all of the plays I’ve put in thus far as I look for an alternative product.

    It stinks the developers have flaked out on supporting the app.  I think it’s a great app.

    Does anyone know of a competing app that seems to be supported?

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    #536

    Jim
    Member

    Does anyone support this product any more?

    #537

    Cary
    Member

    I have been trying to share plays and receive plays from others but nothing is coming across or showing up when I sync.

     

    #543

    Joe
    Member

    having issues opening plays that I made. locks show up on plays and the only option it gives me is to delete plays. Anyone else have this problem?

    #545

    Jason
    Member

    I have the same problem as Joe. Can not open my plays anymore from my iPad. Only have the delete option. Very frustrating. No replies from Playlocker either On the issue.

    #547

    Bob
    Member

    They’re still taking money so there should be some support.  I bought the print and email portion to no avail.  I can’t send or print.  I’m not sure what’s going on but I bought all of their available add-ons and the plays look great but I can’t share them with anyone or print them.

    I had the same problem with the sync feature too.  When I try to contact them using the “Contact” button, I get errors that I haven’t setup an email.  I also went online via a web browser logged on and then tried to send them some feedback and received an error message there.  I’m thinking that they’ve quit supporting the app and haven’t told anyone.

    BD

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